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What size/type of customer can United Transcription
Support?
United Transcription has the ability to provide
transcription services to a wide range of organizations,
from hospital systems to single physician practices. There
is no minimum requirement, and services can accommodate
any volume. Outsource as much or as little as you need!
Is United Transcription HIPAA compliant?
Yes. United Transcription fully meets the HIPAA privacy
and security requirements for preserving patient privacy.
We executive a Business Associates Agreement with all clients,
which outlines responsibilities under HIPAA and ensures
understanding and compliance with those duties.
What is the standard turnaround time?
Based on individual client needs, we offer turnaround time
between 2 and 24 hours. Our service guarantees 24 hour turnaround
time for standard transcription, with reporting available
to clients to monitor and track results.
How does United Transcription ensure accuracy and
quality?
United Transcription offers unsurpassed quality control.
Our unique and proprietary systems ensure chart-ready documents
every time with a consistent accuracy rate of 98.5% plus.
We have developed exclusive internal quality controls that
test for excellence throughout the entire work process.
United is dedicated to hiring and retaining a large and
diverse pool of experienced medical transcriptionists. We
take quality assurance very seriously and as a client, if
you are ever not satisfied, then we will work to correct
any issues.
What are your dictation options?
With the technical expertise to create interfaces with just
about any system, we work with each client personally to
facilitate the most effective solution. You can dictate
records via your method or ours. We offer digital, hand-held
and PC dictation options.
What is involved in set up and how long does it
take?
Complete set up will take approximately four to eight weeks
depending on volume, technical considerations, and client
urgency. Often, transcription services can begin within
the first two weeks. During set-up, we develop information
about your document types and formatting preferences into
a style guide for our staff, and work to establish secure
and streamlined methods for the receipt of dictation, demographics
and return documents.
Do you require a long term contract commitment?
We offer a low risk service agreement to our clients, which
clearly define the specifics of how we plan to do business
together and protects the client from price increases for
a period of time (typically one year). This agreement reduces
risk to your facility by defining your ownership and rights
to the information being transcribed and ensures sets levels
for report quality and tracking. Agreements can be discontinued
at any time with notice. It is our aim to meet or exceed
all client expectations in order to develop long-term, successful
business partnerships.
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