To provide our customers with reliable and quality-driven medical transcription service; custom integrated to produce an efficient and cost-effective information delivery solution.

United Transcription was founded in 2002 by professionals with nearly a decade of hands-on experience providing outsourced medical transcription.

With the advent of the Internet our industry experienced tremendous innovation that led to shorter turnaround times and expanded access to a larger pool of skilled transcriptionists. However, at the same time, what used to be a tight-knit relationship between vendors and clients began to disappear. Facilities were frustrated with a lack of customer service and delays in having their questions and concerns addressed. Observing this shift, the founders of United realized they had the ability to create a service that could leverage technology to produce fast and accurate transcription while still retaining the customer service that is vital to the day-to-day delivery of chart-ready records – United Transcription was born.

United’s operational model is simple:
Identify each customer’s requirements.
Offer customized technology to addresses technical needs.
Recruit 100% US based transcriptionists and editors.
Consistently deliver fast and accurate transcription.
Focus on customer service and never lose sight of the fact that our partnerships are the key to enduring success.

While many companies today seek to reduce costs by moving their operations and transcriptionists off shore, United is focused on improving the bottom line by developing an operationally excellent process. This focus allows United to streamline operations, providing cost effective transcription quickly and accurately using US-based transcriptionists. We are able to pass these savings on to our clients without sacrificing the confidence of having the best staff for their vital information.

From its humble beginnings in 2002 through today, United Transcription has made a conscious decision to stay close to the customer. The mission of United moving into the future is to embrace innovations and technologies that will allow us to continue to drive down costs, to meet your transcription delivery goals and to constantly improve our standards of service.

Contact us today to find out how we can exceed your expectations – We are United in our commitment to excellence.