P.S., Transcription Manager at Covenant Healthcare
“Adam’s firm is an excellent partner for Covenant HealthCare by providing timely and comprehensive transcription services on a regular basis. Top qualities: Great Results, Personable, Creative.”
G.P., Quality Assurance Manager at LifeCircles PACE
“We use United Transcription. They are excellent. Less than 24-hour turnaround – sooner if stat or highly important. It is web-based and the physicians love it. It can be downloaded right into the medical record. The work is very professional and they have templates so that all of the work is consistent. They do quality checks of their transcriptionists and have a high expectation (98% accuracy). They are HIPAA compliant. We are very happy with them. “
T.V., Practice Operations at Novant Health
“Lakeside has had a positive experience with United Transcription. Adam and his team are available when needed, responsive to our concerns, vested in the success of the relationship and flexible to our requests. When we first started working with Adam, we developed a rollout plan that required 35+ doctors to go live on this new transcription service. Some used digital voice recorders, some used micro recorders, we were pretty much all over the place. Adam met with our physicians and managers as often as necessary to warm them up to the change, implement the shift to the new service, train all those involved on the website, develop physician specific macros or templates.
The transcription company we used prior to United was a real challenge. I was beginning to dream about transcription as there were so many issues. My primary goal for Adam was to please take over our transcription and help me to save my sanity. I have to say that the offices that are on United are humming now and I rarely if ever hear a peep about transcription, which for me means Adam and United are taking care of it and I don’t have to.”
P.H., HIM Manager at Eaton Rapids Medical Center
“I want to thank you for the great job your company is doing for us. You have freed a lot of my time and I really appreciate it!”
D.D., CEO at Carolinas Specialty Hospital
“United Transcription has been an excellent partner for Carolinas Specialty Hospital. Report quality and turnaround time are great, especially on STATs. The staff is friendly, responsive, and flexible to our requests. Their web platform is easy to use and does everything we need.
Working with United has made transcription easier for us to handle and has saved us time and money. I highly recommend United Transcription.”
“United Transcription’s processes have become more efficient, and the voice-to-text dictation and transcription process captured the nuances in patient stories that helped us with report creation. Their platforms are easy to use – we never had problems integrating it with the systems we are currently using.
We are so happy that positive change came without any significant dent in our budget. If anything, they even helped cut our transcription costs.”
L.W., Medical Records Director
“United Transcription’s customer service is amazing. We never felt lost throughout the process of integrating their system because it was easy to integrate and their team helped us all along.
They are also quick to respond to our concerns. The level and care shown by United Transcription is very rare in such a commoditized industry.”